If your growth has stalled, it may be the disconnect between your brand, your customer experience, and how your teams execute. We help companies fix that misalignment by sharpening their brand, elevating customer experience, and aligning employee engagement with business goals, so revenue climbs, churn drops, and marketing finally starts to work.
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Execution
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You’ve found product-market fit. You have customers. But getting to the next level of growth takes more than campaigns, SEO and paid ads. At its foundation, it’s the outcome of aligned strategy, consistent experience, and frontline execution.
While demand-driving tactics matter, real growth comes from a strategy that’s aligned and activated through consistent customer experience and operational execution by your people, whether you’re in SaaS, services, or anything in between.
At Britton Parris Marketing & Communications, we connect the dots between your brand story, the customer journey, and your employees’ ability to deliver on it, so what your brand promises is your customers’ experience.
Scaling isn’t about doing more, it’s about optimizing what moves the needle. We help companies focus resources on what drives margin, retention, and expansion, and cut what doesn’t. It’s not about activity. It’s about outcomes.
We focus on three powerful drivers of profitable growth:
Your brand isn’t just how you show up, it’s how you justify premium pricing, shorten sales cycles, and create a moat around your business. A clear, differentiated brand gives your company focus, credibility, and leverage in a crowded market.
Growth Notes
Explore fresh thinking on brand transformation, customer experience, and leadership alignment. Designed for CEOs, CMOs, and investors looking for better ways to grow.
About
I’m Sheraun Britton-Parris, a 2X Chief Marketing Officer and trusted growth advisor. I started Britton Parris Marketing & Communications for leaders like you, those who know marketing isn’t just campaigns, paid media, or SEO. It’s about creating alignment between what your brand promises and how your business actually delivers.
With 25 years of experience across B2B and B2C companies, I’ve led growth in industries ranging from tech and travel to financial services and CPG, working with startups, scale-ups, and Fortune 500 brands to reposition their value, deepen customer loyalty, and build systems that drive real, measurable results.
And through it all, we bring the voice of the customer to the table, every time. Because when your strategy reflects what customers actually want, growth isn’t just possible. It’s inevitable.
From growth-stage ventures to global powerhouses, I’ve helped scale brands across SaaS, consumer packaged goods, financial services and beyond. Here are a few I’ve worked on:
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Interested in brand strategy audit, a CX engagement or better execution from your team? Let’s connect.
Sign-up for a mashup of insights and observations from 20+ years of building brand and demand for emerging and established B2B and B2C companies.
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